As the Agency Operations Manager, Ella creates the most seamless and effective experience for clients possible. Her priorities include creating a process and work flow Tenor clients understand and trust, with results clients expect. Ella has a variety of project management experience and has helped manage a variety of programs in large conglomerates such as Lockheed Martin, small start-ups, and non-profits in rural Africa. She has experience in developing financial systems and processes for companies, running software implementation projects, and writing and executing policies for day to day company operations. Ella has her MBA from the University of Denver, where she was involved in Entrepreneurs in Action, a club that works to develop and pitch small business ideas.